Earlier this year, the Georgia Department of Transportation selected Hayslett Group to serve as marketing communications consultant for the state’s new 511 consumer travel information service. Hayslett Group, in conjunction with partner agency McRae, developed and implemented a comprehensive plan targeting travelers statewide. So far, Georgia 511 has met with great success. In the first month of service (August 15-September 15), the system received 128,867 calls and averaged 4,296 calls each day. Those numbers exceeded even GDOT’s own expectations for the system.
The first month of service also generated more than 80 print and online articles, 35 television segments and multiple radio pieces. Coverage extended beyond Georgia to Tennessee, South Carolina, Florida and even California! The launch was so successful, that on October 1, 200, the Intelligent Transportation Society of Georgia announced that it had named Georgia DOT’s 511 as “ITS Outstanding Achievement of the Year!”
We just want to congratulate everyone who worked so hard on this project! We hope it continues to be just a successful throughout the year.
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